| Receipt handling | AI extraction from submitted evidence | Manual collection and re-entry | Self-service submission workflow |
| Policy review | Configured policy checks and exception handling | Manual checking by staff | Depends on the configured product |
| Approval context | Receipt, claim details, policy context, and history together | Information distributed across messages and files | Presented within the software workflow |
| Accounting handoff | Approved claims prepared for posting | Finance re-enters approved information | Depends on integrations and agreed scope |
| Professional review | Qualified professionals review exceptions and judgment matters | Handled internally or by an external provider | Depends on the provider |